Privacy Policy

Welcome to SocialMate ("we", "our", "us", or the "App"), developed and operated by Easyhub Technology Private Limited.

SocialMate is a social-media productivity application that provides tools for creating captions, hashtags, bios, status messages, posts, video titles, hooks, replies, wishes, and other social-media content.

Your privacy is important to us. This Privacy Policy explains what information may be collected, how it is used, how it may be shared, and the choices available to you when using SocialMate.

1. Information We Collect

We aim to collect only information that is reasonably necessary to operate, maintain, secure, and improve the App.

1.1 Information You Provide

Depending on the features you use, you may voluntarily provide:

• Topics or prompts entered into content-generation tools.
• Text submitted for caption, hashtag, post, or other content generation.
• Your selected language.
• Your selected content preferences.
• Feedback or support messages.
• Information voluntarily provided when contacting us.

SocialMate does not require an account for basic functionality unless a future feature specifically requires one.

2. Generated Content

When you use AI-powered features, the text you submit may be transmitted securely to our backend server and/or an applicable AI service provider to generate the requested content.

AI-related information may be processed to provide the requested functionality, maintain the service, prevent abuse, and improve the application where applicable.

3. AI Service Providers

SocialMate may use third-party artificial intelligence services to process content-generation requests.

Submitted prompts may be transmitted securely to our backend and then to the applicable AI service provider.

We do not intentionally request sensitive personal information from users through AI features.

Third-party AI providers may process information according to their own applicable terms and privacy policies.

4. Information Stored on Your Device

Some information may be stored locally on your Android device, including:

• Favorite content.
• Generated-content history.
• Language preferences.
• Theme preferences.
• Other application settings.

This information is primarily used to provide application functionality.

If you uninstall SocialMate or clear its application data, locally stored information may be deleted by the Android operating system.

5. Advertising

SocialMate may use Google AdMob to display advertisements within the application.

Depending on applicable settings, consent, and Google's advertising technologies, AdMob and its advertising partners may process information such as:

• Advertising identifiers.
• Device information.
• IP address.
• Approximate location information where permitted.
• App interaction information.
• Advertising and diagnostic information.

This information may be used to provide, personalize, measure, and improve advertising, subject to applicable laws, consent requirements, and Google's policies.

For more information, please review:

Google Privacy & Terms

You can also review Google's advertising settings:

Google Ads Settings

6. Analytics

We may use analytics services to understand how users interact with SocialMate.

Depending on the services implemented, analytics information may include:

• App launches.
• Features used.
• Session information.
• Device type.
• Android version.
• Application version.
• Crash or diagnostic information.
• General usage statistics.

Analytics may be used to improve application performance, understand feature usage, identify technical problems, and improve the user experience.

7. Advertising and Analytics Identifiers

Depending on the services enabled in the App, advertising or analytics providers may use device identifiers or similar technologies.

Where required by applicable law or Google Play requirements, SocialMate will request appropriate user consent before using information for purposes that require consent.

You may also be able to control certain advertising and privacy settings through your Android device and applicable Google services.

8. Sharing Content

SocialMate may provide Android's standard sharing functionality.

When you choose to share generated content, the content is passed to the application or service you select through the Android sharing system.

Examples may include:

• WhatsApp
• Facebook
• Instagram
• Telegram
• Email
• Messages
• Other compatible applications

SocialMate does not automatically publish content to your social-media accounts.

Once content is shared with another application, that application's privacy policy applies.

9. Permissions

SocialMate is designed to request only permissions necessary for specific features.

Depending on the version of the App and enabled features, permissions may include access to functionality such as selecting images through Android's supported media-selection mechanisms.

We do not intentionally request unnecessary access to:

• Contacts
• SMS
• Call logs
• Microphone
• Precise location

unless a future feature genuinely requires such access and appropriate permission is requested.

10. Internet and Network Communication

Some SocialMate features require an internet connection.

Network communication may be required for:

• AI content generation.
• Advertising.
• Analytics.
• Error reporting.
• Application updates or online services.

We use HTTPS/TLS for applicable communications between the application and our servers.

11. Data Security

We take reasonable technical and organizational measures to protect information processed through SocialMate.

These measures may include:

• HTTPS communication.
• Secure server configuration.
• Access controls.
• API authentication.
• Rate limiting.
• Abuse prevention.
• Secure handling of application credentials.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

12. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Locally stored favorites and history remain on your device until you delete them, clear application data, or uninstall the App.

AI requests may be processed temporarily by our backend and applicable service providers as necessary to provide the requested functionality.

13. Children's Privacy

SocialMate is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

14. Third-Party Services

SocialMate may use third-party services including, but not limited to:

• Google AdMob
• Google Play services
• Analytics services
• AI service providers
• Hosting and cloud providers
• Crash reporting services

Third-party services may process information according to their own privacy policies.

We recommend reviewing the privacy policies of applicable third-party providers.

15. Third-Party Websites and Applications

SocialMate may contain links or sharing functionality that leads to third-party websites or applications.

We are not responsible for the privacy practices, security, content, or policies of third-party services.

Please review their respective privacy policies before providing personal information.

16. Your Choices

Depending on the features available in your version of SocialMate, you may be able to:

• Delete saved favorites.
• Delete generated-content history.
• Clear local application data.
• Disable notifications.
• Change application language.
• Change application theme.
• Control certain Android advertising settings.
• Contact us regarding privacy questions.

You can uninstall SocialMate at any time.

17. Data Deletion Requests

If you believe SocialMate has stored personal information associated with you and you would like it reviewed or deleted, you may contact us using the contact information below.

Please include enough information for us to understand and process your request.

We may need to verify your request before processing it.

Some information may be retained where required by law or necessary for security, fraud prevention, dispute resolution, or legitimate business purposes.

18. International Data Processing

Depending on the third-party services used by SocialMate, information may be processed or stored on servers located outside your country.

By using features that require online processing, you acknowledge that applicable information may be transferred and processed in accordance with applicable laws and the privacy practices of relevant service providers.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the "Last Updated" date at the top of this page.

We recommend reviewing this page periodically to stay informed about our privacy practices.

20. Contact Us

21. Consent

By using SocialMate, you acknowledge that you have read and understood this Privacy Policy and agree to the processing practices described above, subject to applicable consent requirements.